Privacy Policy

Zoo Jam: Animal Sort Puzzle
Last updated: November 8, 2026
In short: Zoo Jam does not require an account and never asks you for personal information. Your progress stays on your device, and the levels can be played offline. The game is free and offers optional video ads, shown only when you choose to watch one. It reports anonymous usage statistics and crash reports so we can fix bugs and tune the difficulty, and it sells nothing. To delete your data, see Data Deletion Request.

1. Who we are

Zoo Jam: Animal Sort Puzzle (the “App”) is a puzzle game published by Blue Arvor (“we”, “us”, the “Developer”). This Privacy Policy explains what information the App and its service providers handle, and the choices you have.

2. Information the App handles

The App does not ask you to create an account and does not collect your name, email address, contacts, photos, precise location, microphone or camera. What is involved is limited to:

If you type a comment in the “How can we improve?” window, it is not sent anywhere. To reach us, use the email address at the end of this page.

3. Advertising

The game is free. It offers rewarded video ads: a video is shown only when you choose to watch one, in exchange for a booster when you have none left, to continue a level when the waiting area is full, for an extra box in the level you are playing, or to double a reward (a gift or a leaderboard prize). There are no banners and no ads between levels. These videos are served through Unity LevelPlay (ironSource), the mediation platform of Unity Technologies, and its ad networks such as Unity Ads, Google AdMob and Pangle.

These partners may collect and process:

Ads are personalized or non-personalized depending on your consent and settings. Where consent is required, it is collected with Google’s User Messaging Platform (a consent form certified by Google). For details, see the Unity Privacy Policy (which covers LevelPlay and Unity Ads), How Google uses information from sites or apps that use its services, the AdMob data disclosure and the Pangle Privacy Policy.

4. Analytics

We want to know where a level is too hard and where players stop — nothing more. The App reports anonymous events (for example: a level started, completed or lost, a booster used, a gift opened, a video watched, a leaderboard result) through GameAnalytics. These reports contain:

We read these reports as numbers over a whole audience. We do not know who you are, we do not build a profile of you, and we never receive a report tied to your identity. See the GameAnalytics Privacy Notice.

5. Crash reports

If the App crashes, a crash report is sent through Firebase Crashlytics (Google) so we can fix the problem. It contains the technical state of the App at the time of the crash (the code that failed, device model, operating system version, app version) and an installation identifier generated by Firebase, which is not linked to your identity. See Firebase privacy information.

6. Publishing partner and campaign measurement

The App may be published with Supersonic (Supersonic Studios, part of Unity), whose SDK collects the technical and usage data described in sections 3 and 4 (device and advertising identifiers, device information, in-game events) to measure how the game performs, run tests between versions and attribute installs to ad campaigns. See the Supersonic Privacy Policy.

The App also uses the Meta (Facebook) SDK to measure the ad campaigns that promote it on Facebook and Instagram: app installs, app launches and in-game events, with your advertising identifier where you allow it. The App has no Facebook login and never reads your Facebook profile. See the Meta Privacy Policy.

7. Purchases

The App does not sell anything: it has no in-app purchases.

8. Notifications

The App can send reminders (for example, that your next level is waiting), only if you allow it. They are scheduled on your device: no data is sent to a server to send them. You can turn them off at any time with the Reminders switch in the App’s settings, or in your device’s notification settings.

9. Your choices & advertising identifiers

10. Legal bases (EEA/UK)

Where the GDPR applies, we rely on your consent for advertising and campaign measurement that use your advertising identifier, including personalized ads, and on our legitimate interests for providing, securing and improving the App, including the anonymous usage statistics and crash reports described in sections 4 and 5, and for showing non-personalized ads.

11. Data sharing

We do not sell your personal information. Technical, advertising and usage data is processed by the service providers named above solely to run the features described in this policy. Under laws such as the CCPA/CPRA, certain ad-related data sharing may be considered “sharing” for targeted advertising; you may opt out via the controls in section 9.

12. Children

Zoo Jam is suitable for a general audience. We do not knowingly collect personal information from children. Where the App is made available to children, any advertising is configured to serve only non-personalized ads in line with applicable requirements (e.g. Google Families policies and Apple’s Kids guidelines). If you believe a child has provided personal data, please contact us and we will delete it.

13. Data retention & security

On-device game data remains until you delete it or uninstall the App. Data handled by our service providers is retained according to their own policies, after which only aggregated figures remain. We use industry-standard measures to protect information, but no method of transmission or storage is 100% secure.

14. International transfers

Our service providers may process data in countries other than yours. Where required, such transfers are covered by appropriate safeguards (such as the European Commission’s Standard Contractual Clauses).

15. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to withdraw consent. To exercise these rights, contact us using the details below. To have your data deleted, follow section 16.

16. Data Deletion Request

We do not hold any account or personal data about you on our own servers. Here is how to delete the data related to the App:

17. Third-party stores

The App is distributed through Google Play and the Apple App Store, which may collect data as described in their own policies. See Google’s Privacy Policy and Apple’s Privacy Policy.

18. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected here with a revised “Last updated” date.

19. Contact

Questions about this policy? Email us at contact@bluearvor.com. You can also visit our Support page.