Spinbox — Support

Turn the box, sort the balls.
Need help? Email us at
contact@bluearvor.com

Thanks for playing Spinbox! If you have a question, a bug to report, or a suggestion, we’d love to hear from you. Most emails are answered within a few business days.

When reporting a problem, it helps to include:

Frequently asked questions

How do I play?

Each level is a box holding coloured balls, with a matching coloured pocket for each of them. Tap an arrow to rotate the whole box a quarter turn: everything inside falls with gravity into its new position. Get every ball to settle in the pocket of its own colour and the level is won.

What is the row of dots at the top?

It is your spin budget: the number of rotations left for this level. Each turn uses one. Run out before the balls are sorted and the level restarts — the board is always exactly as it was, so nothing is lost but a fresh look at it.

What are the special pieces?
I’m stuck on a level. What can I do?

Every level has a solution within its spin budget — always. When a level resists, the usual culprit is the order: try to place the ball that is hardest to move first, and watch which way the box will be facing after each turn rather than only where the balls are now. Spinning the same direction twice in a row is rarely the answer.

Is my progress saved?

Yes. Your progress is stored locally on your device and loads automatically each time you open the App. It is removed if you uninstall the App.

Do I need an account or internet connection?

No account is required, and Spinbox can be played fully offline. A connection is only needed to load an ad.

How do the daily challenges work?

Daily challenges unlock once you finish level 22. A new puzzle is then available each day — the same one for every player in the world. Completing every day of a month earns you that month’s trophy, which you can find in your collection.

What is the flame counter?

It is your day streak: the number of consecutive days on which you have finished at least one level. Miss a day and it starts again from one.

Does the game ever end?

No. New levels are added regularly, and the daily challenge brings a fresh puzzle every single day on top of the campaign.

How do I turn reminders off?

Open the settings (the gear icon on the level screen) and switch Reminders off. You can also manage them from your device’s notification settings.

Does the App show ads?

Spinbox is free and supported by advertising. Depending on the version you have installed, ads may not be active yet; where they are, they are kept as light as we can make them and never interrupt a level in progress. You can manage ad personalization through your device settings — see our Privacy Policy for details.

Privacy

Read how we handle data in our Privacy Policy.